Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.brigtone.com (the β€œSite”).

1. PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including details about your:

  • Web browser

  • IP address

  • Time zone

  • Cookies installed on your device

As you browse the Site, we also collect information about:

  • The individual web pages or products you view

  • The websites or search terms that referred you

  • How you interact with the Site

This data is collectively referred to as "Device Information."

Technologies We Use to Collect Device Information:

  • Cookies: Data files placed on your device that often include an anonymous unique identifier. For more info, or to disable cookies, visit: www.brigtone.com

  • Log Files: Track actions on the Site, collecting data such as IP address, browser type, ISP, referring/exit pages, and date/time stamps

  • Web Beacons / Tags / Pixels: Electronic files used to record browsing behavior

Additionally, when you make or attempt to make a purchase through the Site, we collect certain details from you, such as:

  • Name

  • Billing & shipping address

  • Payment information (e.g., credit card numbers)

  • Email address

  • Phone number

This is called "Order Information."

When we refer to "Personal Information" in this policy, we mean both Device Information and Order Information.

2. HOW DO WE USE YOUR PERSONAL INFORMATION?

We use your Order Information to:

  • Fulfill orders (including payment processing, shipping, and confirmations)

  • Communicate with you

  • Screen for potential risk or fraud

  • Send you information or promotions (based on your preferences)

We use your Device Information to:

  • Identify potential fraud and risk (especially via IP address)

  • Improve and optimize our Site (via analytics and performance assessments)

3. SHARING YOUR PERSONAL INFORMATION

We share your information with third parties to help us operate effectively:

We may also share your information:

  • To comply with legal obligations (e.g., subpoena, search warrant)

  • To protect our rights and prevent fraudulent activity

4. BEHAVIOURAL ADVERTISING

We use your Personal Information to deliver targeted ads or marketing that may interest you.

Learn how targeted advertising works via NAI.

Opt-Out Links:

You can also opt out via the Digital Advertising Alliance.

5. DO NOT TRACK

Please note: We do not alter our Site’s data practices in response to "Do Not Track" browser signals.

6. YOUR RIGHTS (For European Residents)

If you are a resident of the European Economic Area (EEA), you have the right to:

  • Access personal data we hold about you

  • Request correction, update, or deletion of your data

To exercise these rights, contact us using the details below.

We process your information to fulfill contracts (e.g., orders), or for legitimate business interests. Your data may be transferred outside Europe, including to Canada and the United States.

7. DATA RETENTION

We retain your Order Information for our records unless you request its deletion.

8. DUTIES & CUSTOMS

All international orders are shipped with DHL Express. Shipping rates shown at checkout exclude taxes, duties, and international processing fees.

9. CHANGES TO THIS PRIVACY POLICY

We may update this policy periodically to reflect:

  • Changes in our practices

  • Operational, legal, or regulatory requirements

10. CONTACT US

For more information or to make a complaint, contact us at:

πŸ“§ Email: info@brigtone.com
πŸ“ Mailing Address:
Citron Dubai
Office: 1105, Warsan Tower, Barsha Heights,
Dubai, United Arab Emirates